Work On These 3 Systems In Your Construction Business Today To Increase Your Revenue Next Month
Your service business is as valuable as the systems that keep it running efficiently and produce results
What would happen if we hired you and your team to take over the local McDonald’s restaurant for today’s lunch hour? Would you be able to serve burgers and fries to hundreds of customers OR would it be total chaos?
It’d most likely be a disaster unless we gave you McDonald’s systems for taking orders, cooking food and filling orders. If you had time to train your team to follow those systems for cooking fries, making the different types of burgers and serving guests, you’d have a fighting chance to run that restaurant for an hour….
The value of your service business and its chances for success also depend on your systems. You need systems that enable your crew to deliver outstanding home services to more satisfied customers than your competitors.
System for installing X
What product or service could sell in the coming season? Get your team together and review how each of them does that job with the goal of defining the best, most efficient system for installing that product. EG, if one of them installs your top-selling furnace in 15 minutes less time, you’ve just increased your revenue for the coming quarter.
System for Booking Service Calls
You’re about to run a promotion so now you want to be sure your customer service team is ready to take the calls. Who has the best track record for converting inquiry calls into new installation service calls? Write up that system.
System for a Stackable Marketing Promotion
Design a run of five postcards to promote the benefits of installing x for this coming winter. Target one town/county where most residents have older x and send out your postcards every two weeks. Track the response rate after each mailing.
Summary…
If you take the time right now to define/refine these three systems, you will increase the value of your business – higher revenue next month. Improving your systems = improve your business.
We’ve only briefly described these three systems – we have resources to help you with systems in the PT programme 👇🚀